Privacy Policy

International Eye Cataract Retina Centre ("IECRC") is committed to preserving and safeguarding your right to privacy. This Privacy Policy sets out the manner in which we collect, use, disclose, and otherwise manage your personal information.

By using our website eyecataractretina.com, you agree to the terms of this Policy. We may update this Policy from time to time, and your continued use of the website constitutes your acknowledgement and acceptance of such changes.

1. Collection of Personal Information

If you choose to communicate with IECRC or our medical team via the website, the information we collect generally includes your name, telephone number, email address, and the nature of your enquiry.

We may also automatically collect general, anonymous information related to your website usage, such as:

  • The date and time of your visit.

  • The pages you viewed.

  • Your browser type and device information.

  • "Cookie" data to help us analyze website traffic and improve user experience. You can disable cookies in your browser settings if you prefer.

2. Use of Personal Information

We use your personal information primarily for the following purposes:

  • Facilitating Appointments: Identifying you and scheduling your consultation with our specialists.

  • Communication: Responding to your medical enquiries or administrative questions.

  • Service Improvement: Analyzing website statistics to improve our content and digital services.

  • Administration: Internal record keeping and quality control.

3. Disclosure of Personal Information

We do not sell, trade, or transfer your personal information to third parties for marketing purposes. We only disclose your information in the following specific circumstances:

  • Service Providers: To trusted third parties who assist us in operating our website or conducting our business, provided they agree to keep this information confidential.

  • Legal Requirements: When required by law, court order, or to comply with government regulations (such as the Ministry of Health).

  • Medical Necessity: To other healthcare providers if required for your referred care.

4. Security of Personal Information

We implement reasonable security measures to protect your personal data. However, no method of transmission over the Internet is completely secure. While we strive to protect your information, IECRC cannot guarantee the absolute security of data transmitted to us via the website, and you do so at your own risk.

5. Fraud Alert & Important Safety Notice

Your security is our priority. Please be aware of the following:

  • No Password Requests: IECRC staff will never ask for your passwords, bank account PINs, or online login credentials. We only request basic health data and contact details necessary for your medical care.

  • Verification of Calls: If you receive an unsolicited call, message, or email claiming to be from IECRC that asks for private financial information or passwords, do not respond.

  • Report Suspicious Activity: If you are unsure about the legitimacy of a request, please hang up and contact our clinic directly at +65 6887 2020 to verify.

6. Third-Party Links

Our website may contain links to external websites. IECRC is not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any external sites you visit.