Personal Data Protection Act

International Eye Cataract Retina Centre ("IECRC") is committed to protecting your personal data in accordance with the Personal Data Protection Act (PDPA) 2012 of Singapore. We recognize the importance of safeguarding your medical and personal information and have implemented strict measures to ensure your data is managed securely. For more information on the Act, please visit the official Personal Data Protection Commission (PDPC) website.

Our Data Protection Policy

1. How We Collect Your Data

We collect personal data necessary to provide you with safe and effective medical care. This typically occurs during registration, consultation, or when you contact us. Types of data include:

Personal Particulars: Name, NRIC/FIN/Passport number, date of birth, and contact details.
Medical History: Past diagnoses, medications, allergies, and family medical history.
Diagnostic Data: Eye scans, X-rays, laboratory results, and clinical photographs.
Financial Info: Insurance details, credit card information for billing, and medisave claims.

2. Purpose of Collection and Use

Your data is used primarily for clinical and administrative purposes, including:

scheduling appointments and sending reminders.
diagnosing and treating your eye conditions.
processing payments, insurance claims, and MediSave withdrawals.
referring you to other specialists if your condition requires multidisciplinary care.
complying with regulatory requirements from the Ministry of Health (MOH).

3. Disclosure of Data

We maintain strict confidentiality. Your data is never sold. We generally only disclose data to:

Third-party administrators (TPAs) and insurers to process your claims.
Referral doctors to ensure continuity of care.
Regulatory authorities (e.g., MOH, CPF Board) as required by law.

4. Care and Retention

We retain your medical records for the period required by the Ministry of Health (typically 6 years for adults) or as long as necessary for legal and business purposes. We employ physical, electronic, and procedural safeguards to protect your data from unauthorized access.

Answering your questions

Got more questions? Send us your enquiry below

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How can I request access to or correction of my personal data?

You may contact IECRC through its clinic or official channels to request access, updates or corrections, subject to verification of identity and any reasonable administrative or legal limitations.

How does IECRC protect and retain my personal medical records?

For what purposes does IECRC use my personal medical information?

What personal and medical data does IECRC collect from patients?

How can I request access to or correction of my personal data?

You may contact IECRC through its clinic or official channels to request access, updates or corrections, subject to verification of identity and any reasonable administrative or legal limitations.

How does IECRC protect and retain my personal medical records?

For what purposes does IECRC use my personal medical information?

What personal and medical data does IECRC collect from patients?

How can I request access to or correction of my personal data?

You may contact IECRC through its clinic or official channels to request access, updates or corrections, subject to verification of identity and any reasonable administrative or legal limitations.